Effective: 01-Jan-2024
Reviewed as of 01-Jan-2025
Introduction
This Privacy Policy describes how Liberte Consulting Pte Ltd. ("Liberte") collects, uses and discloses information, and what choices you have with respect to the information.
Scope
This Privacy Policy applies to Liberte's products and services, including applicable web and mobile app (collectively, the "Services"), liberte.com.sg and agorahrms.com (collectively, the “Websites”) and other interactions (e.g., customer service enquiries, etc.) you may have with Liberte. If you do not agree with the terms, do not access or use the Services, Websites, or any other aspect of Liberte's business.
This Privacy Policy does not apply to any third-party applications or software that integrate with the Services through the Liberte platform ("Third-Party Services"), or any other third-party products, services or businesses. In addition, a separate agreement governs delivery, access, and use of the Services (the “MSA”), including the processing of any data submitted through the Services (“Service Data”). The organization (e.g., your employer or another entity or person) that agreed to the MSA (“Customer”) controls its instance of the Services and any associated Service Data (the “Customer Instance”).
Information We Collect & Receives
- Service data: Customers and Individuals granted access to a Customer Instance by a Customer (“Authorized Users”) may submit Service Data to Liberte when using the Services.
- Account information: To use the Services, you or a Customer (e.g., your employer) supply Liberte with identity (email / user ID / employee ID), password and/or similar account details. In addition, Customers provide Liberte (or its payment processors) with billing details such as credit card information, banking information and/or a billing address.
- Usage information:
- Services metadata: metadata is generated when an Authorized User interacts with the Services. For example: Liberte logs users activities when connected to the Services.
- Log data: our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, browser type and settings, the date and time the Services were used and cookie data.
- Cookie information: Liberte uses cookies and similar technologies in our Websites and Services to help us collect Other Information. The Websites and Services may also include cookies and similar tracking technologies of third parties, which may collect Other Information about you via the Websites and Services and across other websites and online services.
- Third-party data. Liberte may receive data about organizations, industries, lists of companies that are customers, Website visitors, marketing campaigns and other matters related to our business from affiliates and subsidiaries, our partners, or others that Liberte engages with to make Liberte's own information better or more useful. This data may be combined with Other Information Liberte collects and might include aggregate-level data, such as which IP addresses correspond to zip codes or countries. Or it might be more specific: for example, how well an online marketing or email campaign performed.
How We Use Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: To deliver our services, maintain and improve their quality, and develop new features.
- Personalization: To customize your experience and offer content that may be of interest to you.
- Communication: To send you service updates, promotional materials, and other communications.
- Security: To protect against fraud and abuse, ensuring the safety and integrity of our services.
- Legal Compliance: To comply with legal obligations and respond to lawful requests from public authorities.
- For billing, account management, and other administrative matters. Liberte may need to contact you for invoicing, account management, and similar reasons and Liberte uses account data to administer accounts and keep track of billing and payments.
- For suport purposes: To investigate and help prevent security issues and abuse.
Sharing Information
We do not share your personal information with third parties except in the following circumstances:
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing and data analysis.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
Data Security
We take appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server environments.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: enquiry@liberte.com.sg
- Address: 140 Robinson Road, #08-08 Tahir Building, Singapore 068907